We asked our Customers how satisfied they are with Carmel’s service and these are some of their replies:

Schenker of Canada Ltd.
We have utilized Carmel Transport’s services for both our Montreal and Ontario deliveries and we are very happy with their performance. We get reliable, quick and worry-free service from their very efficient staff. We have recommended their services to our other department and branches and we have no reservation to also recommend them to other companies.

Westwood Shipping Lines
Westwood Shipping Lines and Carmel Transport have had a wonderful relationship over the past year of 2007.
Our Company has grown to miss the “old school” style of customer service over the years, and finally found service through Carmel that cannot be replaced. Carmel is dependable, honest, and does everything they can to accommodate the customers needs. They have followed-up, and followed through with every shipment.
When we have clients looking for trucking recommendations, Carmel Transport is at the top of the list.

July 23, 2009
To whom it may concern,
My name is Sue Murt and I am the import supervisors at JASForwarding in the US, specifically the Detroit area. My company is a freight forwarding and brokerage firm that handles import and export cargo from all over the world.
I ran into an issue last week that required me to seek some assistance from a Canadian trucking company regarding an import container that was literally stuck in Montreal due to the fact there were some customs issues that no one wanted involvement with. In a nut shell I needed to get this container out of storage in Montreal and get onto a truck and have this transported to the US to go to a foreign trade zone in the US to take care of a customs issue before a formal customs entry could be processed. I hit a wall! I am not familiar with trucking companies in Canada nor did I have a clue where to even begin.
Being resourceful I contacted my company in Montreal and I expressed to them what my issue was and asked if they could provide me with a reliable trucker to help me with my problem. Enter, Camel Transport, specifically Michael Basha! I explained my problem to Michael at great length without breathing because to me this was a hopeless problem that I didn’t think I could find a solution for. After speaking with him for a period of time, he advised me rather calmly that it was not going to be a problem, he could help me!
I found my knight that was going to save the day for me! After speaking at great length as to what I needed for him to do I still was uncertain that what I needed could be done.
He kept reassuring me I was worrying for nothing as I do about a lot of things! However, over the next few days we collectively with a little outside help here in the US were able to solve the issue that was at hand. The communication through out what I thought was a hopeless ordeal, was constant! I never felt as thought what he was telling me could not happen. So I let it rest and continued to believe that he really was going to be able to assist me.
I am writing this to you to let you know that yes he sure did help me solve the problem that I encountered that I was doubtful of and I would highly recommend Michael and Carmel Transport for future transportation issues that anyone may encounter involving transportation from Canada to the US. We are in the home stretch with the transportation of my customer’s container and I would not hesitate to contact Michael again for assistance! Please accept this letter as a heartfelt recommendation from a person that has encountered numerous problems since being in this industry letting you know this turned out to be one of the best problems to solve with Michael’s help!
Highest regards,
Sue Murt

Sound Moves
Re: U2 concert
FANTASTIC JOB EVERYONE – the crew was as happy as they could be – and not one complaint
You are definitely our transport kings in Toronto from now on and I will make sure anything my company handles heads your way
I will speak to you both on Monday – have a great weekend
Duane Wood

Anchor Logistics
Mr. Bartal,

I wish to inform you how fine a worker Anna is.  She has been fantastic with our loads to Airboss, and got everything delivered from CN (only 1 free day) to customer with no extra charges.
During this series of loads, she updated us, sent pod’s via scanned documents on emails, answered all requests promptly and managed the entire project VERY well.
Tony Capuano is our owner and he also is very happy with her work. In addition, I enjoy talking with her and she seems like a very nice person, in addition to doing good work.
Please accept my thanks to your company for a fine performance, and remember that Anna has a “knack” for keeping customers happy. I wish you well, and look forward to working more with Carmel.

All the best.  Enjoy your weekend.

Best Regards,
John G. Vazakas

LFI Laurentide Forwarders (Canada) Inc.
Hi Liran,

Carmel Transport = dependable, thorough service with competitive rates. When booking with Carmel, we know that our customers interests are always in good hands.
Regards
Martin Hamm, Transport Manager

Anna, Seattle, WA
Of course!!!! You guys did an excellent job for both orders! St. Sophie & Mississauga as well!
Headache free, no extra follow-up was needed, always on time, no hidden surprises !
So far I am very pleased with your service!!!!

Aline Desroches
It’s such a pleasure working with you… I never work with a transport company so cooperative, and always ahead of the game

Thanks you

Just wanted to take a minute to send my thanks for all the cooperation and hard work your team does for us. We never have issues. Claudia and your team seem like mind readers and do what we need even before we ask it, and they make us feel like we are your most important customer. Keep up the great work!!!!

Peter Jenkins
Champion Express Ltd.
As a broker, being able to trust your carriers is essential in providing high levels of customer service. Carmel Transport flawlessly executed a large project for us in September 2012. Carmel’s staff demonstrated a high level of professionalism from the start. Thank you very much to Carmel’s management, especially Anna in Montreal, and to the drivers for all of your cooperation.

Basic Enterprise Inc   
Jasine,
YOU ARE THE BEST!!!!!!!!!! J and All at CARMEL!!

Cheryl Bradshaw
Cyberfreight Systems Inc.
Hi Jasine & Liran:
I just want to take a few seconds to thank you for the delivery to Collingwood.  My customer was very happy and I was told “how nice the driver was”.

CiBelye Import – Export
Thousand thanks Claudia, again the service level you provide your customers is exceptional.  Congratulations for your excellent work.